Refund policy

At Proust Fragrances, we strive to provide you with a delightful and satisfying shopping experience. Please carefully review our Refund Policy, which outlines our procedures regarding refunds, returns, and exchanges.

*1. Returns and Refunds:*
- Regrettably, we operate under a no-refund policy. Once orders have been shipped, they are ineligible for return or exchange.

*2. Damages and Issues:*
- We urge you to inspect your order promptly upon receipt. In the event of a defective, damaged, or incorrect item, please contact us immediately. This will allow us to assess the issue and take the necessary steps to rectify it.

- To report damages or issues, kindly reach out to us at [contact@proustfragrances.com]. We appreciate your cooperation in promptly notifying us of any concerns.

*3. Return Inquiries:*
- If you have questions or concerns about a specific item, we encourage you to get in touch with us. Our dedicated team is here to assist you and address any queries you may have.

*4. Returns and Exchanges:*
- Unfortunately, we do not accept returns due to the nature of our product packaging.

*5. Exchanges:*
- We do not offer exchanges, primarily due to the unique packaging of each product.

*Contact Information:*
- For any return inquiries, questions, or concerns, please feel free to contact us at [contact@proustfragrances.com]. We value your feedback and are committed to providing exceptional customer service.

Thank you for choosing Proust Fragrances.